Our Online store is CLOSED until December 6th. If you are in Melbourne come shop in person at the Chelsea Dog-a-thon. - December 5th - Chelsea Bicentennial Park. 10am-3pm.

Shipping Information: Covid 19 Delays and Info.

There is both Domestic and International shipping delays due to the Covid 19 outbreak.

Expect Domestic parcels to be delayed up to a week.

Our International orders will experience lengthy delays. This is due to limited flights between countries.
Most countries will now take around 20-30 business days for their parcels to arrive.

All our International mail is sent via Australia Post with tracking included. You will be provided with a tracking number to track your delivery.

Estimated delivery times for your country, and current country shipping exclusions can be found here. 

https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#international.

Please be patient as these shipping time frames are out of my control.

Thank you for your understanding and support during these testing times. 

***Melbourne metro is now in stage 4 lockdown. To minimise my time out in public I will only be posting parcels twice a week.

We are all healthy and well at Lollie-lou HQ.

We are implementing stringent hygiene precautions in our studio when making and packing your orders.***

Stay safe everyone xx